Fullservice

Privacy policy

Fullservice Stockholm AB (org. no. 559582-3781) respects your privacy and the protection of your personal data. This privacy policy describes how we collect, process and protect your personal data when you use our services or our website.

Processing is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable Swedish law.

Last updated: 26 March 2026

1. Data controller

Fullservice Stockholm AB

Fullservice Stockholm AB is the data controller for all processing of personal data under this policy.

2. Collection of personal data

We collect personal data when you:

  • Make a booking or enquiry
  • Contact us via form or email
  • Use our website

Data that may be processed:

  • Name
  • Email address
  • Phone number
  • Address
  • Information about the requested service and messages
  • Technical data such as IP address and browser data

We never process sensitive personal data without explicit consent.

3. Purposes and legal basis

We process your data for the following purposes:

Performance of service

To manage bookings, perform services and communicate with you.

Legal basis: Contract

Accounting and legal requirements

To meet requirements under the Accounting Act and other legislation.

Legal basis: Legal obligation

Improvement of services and website

For analysis and development of our digital services.

Legal basis: Legitimate interests

4. Storage of data

We retain personal data only for as long as necessary:

  • Customer and booking data: up to 7 years (accounting requirements)
  • Enquiries not completed: up to 12 months
  • Technical data and logs: 1, 12 months

5. Cookies

We use cookies to ensure functionality, analyse usage and improve website performance.

Cookies are divided into:

  • Necessary cookies. Required for secure sessions and core website functionality.
  • Analytics cookies (e.g. web statistics). Helps us understand how visitors use the site so we can improve content and experience.

You can change your choices at any time via the cookie banner on the site, or block cookies in your browser. Analytics cookies are only loaded if you actively accept them.

6. Security

We implement technical and organisational security measures to protect your data against unauthorised access, loss or misuse.

7. Your rights

You have the right to:

  • Request a record extract
  • Request rectification or erasure
  • Object to processing
  • Request restriction of processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

Contact: info@fullservice.se

8. Third parties

We only share personal data with suppliers required to deliver our services, for example IT and payment providers. All cooperation is carried out in accordance with the GDPR.

9. Contact

Fullservice Stockholm AB

Privacy | Fullservice