Terms of service

These terms of use apply to use of Fullservice Stockholm AB’s website and services. By booking or using our services you accept these terms.

Last updated: 26 March 2026

1. About our services

Fullservice Stockholm AB offers services in cleaning, garden maintenance and property services in Stockholm.

The services include, among other things:

  • Home cleaning and commercial cleaning
  • Garden maintenance and seasonal work
  • Property services and maintenance
  • Snow removal, assembly and minor jobs

2. Booking and agreement

A booking via the website is not binding.

A binding agreement is formed only when:

  • We have confirmed the scope and price of the assignment
  • Both parties have accepted the terms

For recurring services, the terms in the quote or agreement apply.

3. Prices and payment

  • Prices are stated in a quote or price proposal and include VAT unless otherwise stated.
  • Invoicing is normally after the service has been performed
  • RUT deduction may be applied in accordance with the Swedish Tax Agency’s rules
  • Payment terms are shown on the invoice or in the agreement

4. Cancellation and changes

Cancellation or rescheduling must be made at least 24 hours before the planned assignment.

In the event of late cancellation or failure to gain access to the premises, we reserve the right to charge all or part of the cost.

This also applies when:

  • No access (e.g. key or code missing)
  • No one present at the booked time

5. Liability

We perform all services professionally and with care.

Our liability covers only direct damage arising from documented faults in our service delivery.

We are not liable for indirect damage or economic consequential loss.

6. Complaints

Any faults must be reported within 48 hours after the service has been completed.

We have the right in the first instance to remedy the fault within a reasonable time. If that is not possible, a price reduction may apply.

7. Personal data and cookies

Processing of personal data is governed by our Privacy policy.

Use of cookies is governed by our Cookie policy.

8. Changes to the terms

We reserve the right to update these terms. For material changes, information will be provided via the website.

Continued use of our services means you accept the updated terms.

9. Contact

Fullservice Stockholm AB

Terms | Fullservice