Property on-call service in Stockholm: home cleaning, move out cleaning, office cleaning, garden care, property on-callWhen something happens in your property

It depends on what the fault concerns and what the association statutes say. Housing associations usually pay when the issue is urgent and related to shared or fixed building systems. The apartment owner may need to pay if the fault is due to negligence, DIY work or something that under the statutes is the resident’s maintenance responsibility. When unsure, the board or property manager decides. Fullservice helps you describe the fault in the quote so you have a clear basis.

Yes. What the association versus the resident is responsible for is governed by the statutes. When the resident is to pay, this should be clear before work starts, so the resident can choose to fix it themselves or via another tradesperson. Fullservice works on behalf of associations, businesses or property owners and follows your order and agreement.

No. Maintenance responsibility and cost allocation differ between associations, even if many start from similar statute templates. The board may also have decided on deviations. When unsure, contact the board or your property manager. Fullservice provides on-site technical help, but does not decide the legal split between association and resident.

Associations often cover faults in the fixed heating, water/drainage or electrical systems, for example built-in pipes and wiring in walls and floors. Water-based radiators and original cooker hoods or heat recovery units that are part of the building ventilation usually also belong to the association. If the resident has installed equipment that affects the system, the resident may be liable. Exact boundaries are in your association statutes.

As a tenant-owner you often have maintenance responsibility for things like clearing drains, toilets and water traps; washers, taps and mixers; sockets, switches and lamp outlets; surface finishes and visible fittings; as well as window damage to the apartment and other DIY additions. A simple rule of thumb is that what you can see in the apartment is often your responsibility, with exceptions such as radiators and some original ventilation. Always read your association’s current statutes.

Different rules apply to rental tenants than to tenant-owners. Responsibility and costs are governed by the tenancy agreement and tenancy law. Contact the landlord or the board for guidance in your case.

The statutes describe what the association versus the tenant-owner must maintain. Newer statutes often give more freedom in the apartment, but also an obligation to cover damage caused by own installations or negligence. For example, an incorrectly fitted tap that disrupts hot-water circulation, or water damage due to carelessness, can lead to claims from the association. When unsure, ask the board before doing DIY work.

We help HOAs, businesses and property owners with urgent and planned tasks that do not require special certification: troubleshooting, filters and basic ventilation, minor adjustments and practical support in shared areas. If certified electrical or plumbing work is needed, we coordinate with certified tradespeople. Describe the need in a free quote request and we will get back with next steps.

No. We help both when something happens suddenly and when you want planned checks or simpler maintenance. For urgent needs we prioritise as soon as we can based on availability. Do not contact us unnecessarily if the issue can wait for the board or property manager during office hours, but do not hesitate when it involves leaks, blockages or other risks to people and the property.

Send a free quote request via our website with address, what happened and how urgent it is. The clearer the description, the faster we can return with a free proposal. If you have another question not answered here, you are welcome to contact us.

Yes. We can report what was done and any observations, either in a simple format or according to your template. It helps with property management and follow-up towards the board and residents.

We offer property on-call service in Stockholm and the surrounding area. Request a free quote and we will confirm whether we can help at your address.